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Review

Licensing a New 25-Person Office From Scratch: The Full Shopping List

13 min read Updated October 5, 2026 Buying & Decision Guides

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Buy in this order: Windows on the endpoints, then Microsoft 365 for identity, mail and apps, then anything on-premises with its CALs, then backup. At 25 people you sit comfortably inside the 300-seat Business family cap, so Enterprise plans are not the answer, and the decision that costs money later is Standard against Premium rather than which apps you get.

  1. Specify Windows 11 Pro when the hardware is ordered. Home cannot be Microsoft Entra joined and cannot have BitLocker enabled, and a Pro upgrade applied by hand to twenty machines costs more than specifying it once.
  2. Buy one Microsoft 365 seat per person, and mix the plans. Business Basic has no desktop apps; Standard adds them; Premium adds the management and security layer.
  3. Buy Business Premium for anyone whose device you need to manage. It includes Microsoft Defender for Business, Defender for Office 365 Plan 1, Microsoft Entra ID P1 and full Intune capabilities.
  4. Buy no seat for shared and role mailboxes. A shared mailbox stores up to 50 GB without a licence; only past that, or for litigation hold, does it need an Exchange Online Plan 2 licence.
  5. Skip the server unless something specific needs one. If you do buy one, price the core licences and the CALs on the same page – 8 core licences per processor, 16 per server, plus one CAL per user or device.
  6. Budget a separate backup for Microsoft 365 data and for any server you run. Nothing in the subscription is a backup of your content.

Do not buy Enterprise plans at this size. The Business family cap is 300 seats in total across Business Basic, Business Standard and Business Premium, and 25 people are nowhere near it.

If the answer is twenty-five Business Premium seats on Windows 11 Pro machines with a backup behind them, that is a complete and correct estate and you can stop here. Below is the full list line by line, the server test, and what to buy first if the money arrives in stages.

Why it happens

Fitting out a new office is the one moment when licences can be bought in the right order, before anything is deployed and before a decision is expensive to reverse. Each line constrains the ones after it. The Windows edition decides whether the endpoint can be joined and managed at all. The identity platform decides where mail, files and sign-in live, which decides whether you need a server. The server decision generates CALs. Buy from the bottom up and each choice quietly removes options above it.

The Windows edition line is the one with a deadline attached, because it is decided by the hardware quotation rather than by you. Windows Home editions do not support Microsoft Entra join – they can use Microsoft Entra registration instead, which is a weaker relationship – and BitLocker enablement is supported on Pro, Enterprise, Pro Education and Education but not on Home, although device encryption is available on all Windows versions where the hardware meets Modern Standby or HSTI requirements. Intune does list Windows 11 Home as a supported platform, so ‘Home cannot be managed’ overstates it; the accurate statement is that Home cannot be Entra joined, cannot have BitLocker enabled and managed, and does not support every policy.

The second decision that matters is Business Standard against Business Premium, and it is not about applications. Both include the desktop client apps. Premium adds the management and security layer: Microsoft Defender for Business, Defender for Office 365 Plan 1, Microsoft Entra ID P1 and full Intune capabilities for iOS, Android, Mac and other cross-platform device management. Assembling those separately later costs more and lands badly on machines already in daily use.

The hardware quote says Home

You have this one if A consumer-model laptop on the quotation, or a supplier who has not been told this is a business estate.

  1. Re-specify before the order is placed. This is a five-minute change at quotation stage and a purchase plus a technician’s day afterwards.
  2. Ask for Windows 11 Pro, TPM 2.0 and Secure Boot on the quotation explicitly rather than assuming them, and confirm on anything refurbished.
  3. If machines have already arrived with Home, buy Pro upgrade licences and apply them through Settings, then System, then Activation.

Everyone on the same seat

You have this one if Twenty-five identical licences on the order because it was simpler than deciding.

  1. Split the population. A warehouse supervisor on a shared terminal does not need the same seat as a finance manager with a laptop and a phone.
  2. Buy Business Premium for every device you intend to enrol and manage, and a lighter plan for people who genuinely only need mail and the web apps.
  3. Do not buy the cheapest plan for everybody either. That is the version of this mistake that ends with an unmanageable estate.

A server bought out of habit

You have this one if ‘We need a domain controller’ with no application behind the sentence.

  1. Apply the test: a line-of-business application that needs a local database, very large working files moved constantly over the LAN, or equipment that will only talk to a machine on the same network.
  2. If none of those applies, do not buy one. Files in SharePoint and OneDrive, mail in Exchange Online and identity in Microsoft Entra ID leave little for a domain controller to do at this size.
  3. If one does apply, price the whole thing: core licences at 8 per processor and 16 per server, a Windows Server CAL per user or device, antivirus, backup, and the time of whoever patches it.

Seats bought for mailboxes that are not people

You have this one if A licence assigned to info@, accounts@ or a meeting room.

  1. Use shared mailboxes. A shared mailbox stores up to 50 GB of data without a licence assigned to it.
  2. Licence it only when you hit a real limit: an Exchange Online Plan 2 licence raises it to 100 GB, and is also what litigation hold and a larger archive require.
  3. Block sign-in on the shared mailbox account and keep it blocked. Microsoft states a shared mailbox is not intended for direct sign-in with its associated user account.

Full reference

The list, line by line

Line What 25 people need The decision hiding inside it
Endpoint operating system Windows 11 Pro on every machine, normally OEM with the hardware Home cannot be Entra joined or have BitLocker enabled. Specify Pro on the quotation
Identity, mail and apps One Microsoft 365 Business seat per person Basic, Standard or Premium. Premium buys management and security, not more apps
Shared and role mailboxes Nothing Unlicensed up to 50 GB; Exchange Online Plan 2 above that or for litigation hold
Device management and endpoint security Included with Business Premium Defender for Business, Defender for Office 365 P1, Entra ID P1 and Intune in one seat
File or line-of-business server Only if a specific requirement demands it Core minimums of 8 per processor and 16 per server apply regardless of load
Windows Server CALs One per user or per device that accesses it A paper entitlement with no enforcement, which is why it goes missing
Remote desktop RDS CALs on top of Windows Server CALs The two built-in connections are for administration, not for users
Backup Third-party backup for Microsoft 365 and for any server Microsoft protects the service; you remain responsible for your content

Choosing between the Business plans

Business Basic gives web and mobile apps plus mail, Teams and cloud storage, and no desktop applications. Business Standard adds the installed desktop apps. Business Premium adds the layer that turns a set of accounts into a managed estate: device enrolment and policy through Intune, conditional access through Microsoft Entra ID P1, endpoint protection with a console through Defender for Business, and filtering of links and attachments through Defender for Office 365 Plan 1.

You are allowed to mix, and at this size you probably should. Buying every seat at the same level because it is simpler is the commonest way an office of twenty-five overspends; buying every seat at the cheapest level is the commonest way it ends up unmanageable. Decide per role, not per organisation.

Microsoft caps the Business family at 300 seats in total across Business Basic, Business Standard and Business Premium, and reserves the right to enforce it. At 25 people this is not a constraint, and it is a positive reason not to buy Enterprise plans that carry capability you will not configure.

The server test, and what it costs if you pass it

For most new offices of this size the answer is no server. The genuine reasons are a line-of-business application that needs a local database, very large working files moved constantly over the local network, or equipment that will only talk to a machine on the same LAN. Habit, familiarity and ‘we have always had one’ are not reasons.

If you do need one, price it whole. Windows Server is licensed by physical core with a minimum of 8 core licences per physical processor and 16 per server, sold in 2-packs and 16-packs, so even a small server carries a floor before it runs a workload. Standard gives two operating system environments; Datacenter gives any number. Then add a Windows Server CAL for every user or device that accesses it, an External Connector licence if people outside the organisation will reach it, RDS CALs if anybody will use a published desktop, plus antivirus, backup and the time of whoever patches it. Set that total against the cloud services it would replace.

The lines people forget

  • CALs. They are a paper entitlement with no technical enforcement, which is exactly why they go missing and exactly why a review looks at them first.
  • RDS CALs, if anybody will use a session host. Remote Desktop supports two concurrent connections without RDS CALs, and Microsoft is explicit that they are for administration.
  • A domain name and DNS held in the company’s name rather than an employee’s personal account.
  • A break-glass administrator account nobody uses daily, with its credentials stored somewhere that survives a laptop being lost.
  • Backup for Microsoft 365. Retention policies and the recycle bin are not backup, and the subscription lifecycle ends in deletion if it lapses.

What to buy first if the money arrives in stages

  1. Windows 11 Pro on the machines and a Microsoft 365 seat for every person. Nothing works until people have identities and mail.
  2. Multi-factor authentication for everyone, and device enrolment. With Business Premium this costs time rather than money.
  3. Backup. Data is not backed up simply because it is in the cloud.
  4. The server and its CALs, if you concluded you need one. This line is the most easily deferred and the most easily over-bought.

The things that cost nothing and matter more than the order

Turn on multi-factor authentication for every account and especially for administrators. Give people standard user accounts rather than local administrator rights. Keep a separate break-glass admin account. Switch BitLocker on, which is a Pro capability and part of why you specified Pro. None of that appears on an invoice, all of it removes real risk, and all of it is far easier to do on machines nobody has logged into yet.

When a licence is the actual fix

For a 25-person office, Microsoft 365 Business Premium is the licence that does the work of several: desktop apps, mail, storage, device management through Intune, conditional access through Entra ID P1, endpoint protection through Defender for Business and mail filtering through Defender for Office 365 Plan 1, under one seat and one renewal date. Assembled separately those parts cost more and take longer to deploy. Arco supplies Business Premium alongside the Windows 11 Pro licences, server licences and CALs on the rest of this list, and will quote a mixed plan estate rather than putting all twenty-five people on the same seat. If Business Standard covers what you will actually configure, we will say so and quote that instead.

Questions people ask about this

Can we start on Business Standard and move up to Premium later?

Yes, and the licensing change is straightforward. What you defer is not the licence but the work of bringing devices under policy once they are already in daily use, which is materially harder than doing it on a machine nobody has logged into. Enrolling twenty machines on day one costs an afternoon; enrolling them in month six costs a week.

Do 25 people need a domain controller?

Usually not. Cloud identity handles sign-in, policy and device management at this size, with files in SharePoint and OneDrive and mail in Exchange Online. Keep a server for a specific application that demands one – a local database, very large working files over the LAN, or equipment that will only talk to a machine on the same network – not out of habit.

Do shared mailboxes need a licence?

Not up to 50 GB. Microsoft states a shared mailbox can store up to 50 GB of data without a licence assigned to it. To raise the limit to 100 GB, or to place it on litigation hold or grow its archive, it needs an Exchange Online Plan 2 licence. Block sign-in on the account either way – Microsoft states it is not intended for direct sign-in.

Is Windows 11 Home really a problem in a business?

It is a real limitation, though the usual phrasing overstates it. Intune lists Windows 11 Home as a supported platform, so it is not unmanageable. What Home cannot do is Microsoft Entra join – it can only be Entra registered – and BitLocker enablement is supported on Pro, Enterprise, Pro Education and Education rather than Home. Specify Pro at the point of order and the question does not arise.

Should we buy Enterprise plans to be safe?

No. The Business family cap is 300 seats in total across Business Basic, Business Standard and Business Premium, so twenty-five people are nowhere near it. Enterprise plans buy capability you will not configure at this size. Plan the crossing when you are approaching the cap, not before.

What can we do on day one that costs nothing?

Turn on multi-factor authentication for every account and especially administrators, give people standard rather than local administrator accounts, keep a separate break-glass admin account, and switch on BitLocker. None of it appears on an invoice, and all of it is far cheaper to do before the machines are in daily use.

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