Fix it now
Microsoft 365 Personal is the one-person consumer subscription: the desktop apps kept current, a terabyte of OneDrive, and Copilot features drawing on a published monthly allowance of AI credits. Its real competitor is not another plan, it is buying Office Home & Business 2024 once and never paying again.
- Buy it if one person uses the apps across several machines. You can install on all your devices and be signed in on five at a time.
- Buy it if the storage is doing work. A terabyte of OneDrive with version history and ransomware recovery is a large part of what you are paying for.
- Buy it if you want Copilot in the applications without a business licence, and the published credit allowance covers how you would use it.
- Skip it if you have one PC, keep files locally and dislike recurring bills. A perpetual Office licence is a legitimate alternative.
- Skip it for anything commercial. Microsoft’s Services Agreement puts the consumer plans on personal, non-commercial use unless you hold separate rights.
- Skip it the moment a second person needs it, because Microsoft 365 Family covers up to six people and Premium sits above both.
The consumer range is now three plans, not two: Personal, Family and Microsoft 365 Premium, which covers up to six people and carries the highest AI usage limits.
If that decides it you can stop here. The rest sets the subscription against a one-off Office licence properly, and covers what happens to your files if you ever stop paying.
Why it happens
The subscription buys three separate things and it is worth being clear about which of them you want. The first is the applications – Word, Excel, PowerPoint, OneNote and Outlook – kept current rather than frozen at a version, installable on your devices with sign-in activation and up to five simultaneous sign-ins. The second is a terabyte of OneDrive with version history, ransomware detection and recovery, and Personal Vault. The third is the AI layer, which is where the plan has changed most since it was last worth reviewing.
Copilot arrived in the consumer plans in 2025 and it is metered rather than unlimited. Microsoft publishes the allowance as AI credits: 60 a month for Personal and Family at the time of writing, consumed by Copilot features inside the apps and by image generation in Designer. When they run out you wait for the next cycle or move up. That is the number to check against your own intentions before you subscribe for the AI, because it is a published figure that Microsoft can and does revise.
Above Personal and Family, Microsoft now sells Microsoft 365 Premium. It covers one to six people, carries the same one terabyte each, and is the tier with the highest usage limits for Copilot and the agent features, which are reserved for the subscription owner. If you are buying primarily for AI rather than for apps and storage, Premium rather than Personal is the comparison to make.
Access is not part of any consumer plan. Microsoft lists Access with the business and enterprise subscriptions, on Windows only, so a household that needs a database is looking at standalone Access 2024 or a business plan rather than at this one. The Skype benefit that older reviews mention has gone too: Skype was retired in May 2025.
The licence terms are worth reading once. Microsoft’s Services Agreement states that Microsoft 365 Family, Microsoft 365 Personal, Microsoft 365 Basic and any other Microsoft 365 or Office-branded service is for personal, non-commercial use unless you hold commercial rights under a separate agreement. That is not a technicality invented by resellers. If a hobby has turned into invoicing, the licence that covers you is Office Home & Business 2024 or a Microsoft 365 Business plan.
Finally, know what stopping looks like, because it is the genuine risk of any subscription. The applications drop into a read-only state where you can open and print but not edit. Your files remain yours, but the OneDrive allowance reverts to the free 5 GB, and Microsoft’s own storage policy is unambiguous about what follows: existing files stay but become read-only, an account over the limit for more than three months is frozen, and after six months Microsoft may delete the OneDrive and everything in it. Anyone considering cancelling should move data out first, deliberately.
Full reference
What the subscription actually contains
| Component | Microsoft 365 Personal |
|---|---|
| People covered | One |
| Applications | Word, Excel, PowerPoint, OneNote and Outlook, kept current |
| Devices | Install on your devices, signed in on up to five at once |
| Cloud storage | 1 TB of OneDrive, with version history and ransomware recovery |
| Copilot | Included, drawing on a published monthly AI credit allowance |
| Access | Not included in any consumer plan |
| Commercial use | Not permitted under the Microsoft Services Agreement |
| If payment stops | Apps become read-only and storage reverts to the free allowance |
Set against buying Office once
| Consideration | Microsoft 365 Personal | Office Home & Business 2024 |
|---|---|---|
| Payment | Recurring | Once |
| New features | Continuous | None after release |
| Devices for one person | Several, five signed in at once | One PC or Mac |
| Cloud storage | 1 TB | Free tier only |
| Copilot | Included, metered | Not available at any price |
| Commercial use | Not permitted | Permitted |
| Support horizon | While you subscribe | Security updates to 9 October 2029 |
| If you stop paying | Read-only apps, storage reverts | Keeps working |
Do that arithmetic with your own numbers rather than a rule of thumb. Divide the one-off price of the perpetual suite by the annual subscription price and you get the number of years the perpetual licence must survive to break even – then check that number against 9 October 2029, which is when the 2024 generation stops getting security updates and stops being supported for connecting to Microsoft 365 services. If you need a terabyte of storage anyway, the subscription is carrying two purchases and the comparison usually turns.
The storage detail people find out too late
- The free allowance you fall back to is 5 GB of OneDrive.
- Over the limit, existing files remain but become read-only, and you cannot send or receive mail in Outlook.com even if the mail quota itself is fine.
- More than three months over the limit and the OneDrive account is frozen.
- After six months Microsoft may delete the OneDrive and all the files in it.
- So the exit sequence is: get under 5 GB or move the data out, then cancel. Not the other way round.
Who should buy something else
- Two or more people in one household: Microsoft 365 Family covers up to six, each with their own account and their own terabyte.
- Anyone buying mainly for AI: Microsoft 365 Premium is the tier with the highest Copilot usage limits, and the AI benefits sit with the subscription owner rather than being shared.
- Anyone working for money: Office Home & Business 2024 for a one-off purchase, or a Microsoft 365 Business plan if you also need a mailbox and Teams.
- Anyone who needs Access: standalone Access 2024 on Windows, because no consumer plan includes it.
- A single fixed PC with files kept locally: the perpetual licence, honestly, and we would rather say so than sell a subscription that does not fit.
When a licence is the actual fix
If the apps, the terabyte and the multi-device convenience all get used, Microsoft 365 Personal is a fair subscription and the straightforward recommendation for one person with more than one machine. Arco supplies it, and the check worth doing first is which of the three things you are actually buying – applications, storage or Copilot – because that decides whether a perpetual Office licence would serve you better over the life of your PC, or whether Microsoft 365 Premium is the tier you really want. Tell us how many devices you use, whether anyone else in the household needs it and how much cloud storage you already pay for, and we will say which one to buy. If the answer is the one-off licence, we sell those too.
Questions people ask about this
Can I use Microsoft 365 Personal for my business?
No. Microsoft’s Services Agreement states that Microsoft 365 Personal, Family and Basic are for personal, non-commercial use unless you have commercial use rights under a separate agreement. For business use, Office Home & Business 2024 as a one-off purchase or a Microsoft 365 Business plan is the licence that covers you.
What happens to my files if I stop paying?
The files stay yours. The applications become read-only, so you can open and print but not edit, and OneDrive reverts to the free 5 GB allowance. If you are over that, files become read-only, the account is frozen after three months over the limit, and Microsoft may delete the OneDrive after six months. Move the data out before you cancel.
Do I get unlimited Copilot?
No. Copilot features in the consumer plans draw on a published monthly allowance of AI credits – 60 a month for Personal and Family at the time of writing – shared between the in-app features and image generation. Check the current figure against how you intend to use it, because Microsoft 365 Premium exists precisely for people who need more.
How many devices can I install it on?
Microsoft’s own wording is that you can install on all your devices and be signed in on five at once. That is the practical difference against a perpetual licence, which covers one PC or Mac.
Should I get Personal, Family or Premium?
Personal if it is only ever you. Family as soon as a second person needs it, since it covers up to six with a terabyte each. Premium if the AI features are the reason you are buying, because it carries the highest Copilot usage limits – but note that the AI benefits belong to the subscription owner and cannot be shared with the other people on the plan.
