Delivery Policy
Effective Date: November 3, 2025
1. Digital Delivery
Product key or invites will be delivered to your email after you complete the payment. We are NOT sending any physical products (e. g. boxes, stickers or DVDs).
2. Technical Support
If you encounter any issues with your digital license, please reach out to our customer support team.
We are committed to helping you resolve any technical problems and ensuring you can successfully activate your software.
3. Processing Time
During working hours including weekends, the codes you purchased will be sent by email to your registered email address within 60 minutes. If you make a purchase during the hours we are closed, the delivery might be delayed until the next morning.
4. Shipping costs
All products are delivered digitally. Buying is therefore very fast and convenient with no associated shipping costs.
5. Refund
We ensure assured Refund to you for the specific product ordered from the Website, when you seek the refund as per the terms of the Terms of Service of the Website. Please look about refund policy
6. Contact
If you have any questions we are here for you. You can reach out to us at support@arcosw.com