Effective Date: September 25, 2025

1. Shipping Coverage

We ship worldwide except to countries and regions where shipping is restricted due to sanctions, war, or regulatory issues (including Russia, Belarus, North Korea, Iran, Syria, and any such regions; list may change).

2. Processing Time

Orders are processed within 1–2 business days after payment confirmation.

3. Shipping Time

Average delivery time is 7–12 business days after dispatch. Actual time may vary by destination and courier.

4. Couriers

We use reliable international couriers. Tracking is provided where available.

5. Shipping Costs

Calculated at checkout based on destination.

6. Customs & Duties

Buyers are responsible for any applicable import taxes or duties.

7. Incorrect Address or Failed Delivery

Orders returned due to incorrect address or unclaimed parcels are not eligible for free reshipment or shipping refund.

8. Contact

support@arcosw.com