Are the licenses lifetime or subscription-based?

Most of the licenses we sell are lifetime licenses, meaning you pay once and can use the software permanently — with no monthly or yearly subscription fees. However, these are typically one-time activation licenses that cannot be reused after uninstalling or formatting the device.

Are the licenses valid for tablets or mobile phones?

No, our licenses are not valid for tablets or mobile phones, Our licenses are solely valid for laptops and desktops.

Yes, all licenses sold on Digital License are 100% legal and activation-guaranteed. We source them from verified suppliers and authorized distributors within the European market. Our licenses comply with applicable software licensing laws and are valid for both personal and commercial use.

Are your licenses compatible with 32-bit and 64-bit systems?

Yes. Unless otherwise stated, our licenses support both 32-bit and 64-bit system architectures. In some products the installer will either let you choose the correct version or automatically detect it during setup, or you can request a download link for 32bit or 64 bit version.

Are your licenses compatible with both Windows and macOS?

Yes. We offer software for both Windows and macOS platforms. Products designed for Mac, such as Office for Mac or selected productivity and utility tools, are clearly labeled in the product description. Please ensure you select the correct version for your operating system before purchasing.

Are your licenses region-locked or global?

All our licenses are region-free and support global activation We also offer multilingual options, so you can install and use the software in your preferred language.

Are your licenses suitable for IT professionals and managed service providers?

Absolutely. Our licenses are frequently used by IT consultants, system integrators, and MSPs who manage software for their clients. We offer fast delivery, scalable options, and full support for repeat buyers and professionals.

Can I change the installation language after activating the software?

Yes. All Microsoft products we offer are global and multilingual, which means you can change the language at any time, even after activation. This applies to Windows, Office, and other Microsoft applications. Simply access the language settings within the software or system preferences to switch to your preferred language.

Can I get in trouble for using a license from Arco Software?

No — as long as the license is used in accordance with its terms (e.g., one device per license unless otherwise stated), you are legally protected. Our licenses are legitimate, verifiable, and meet Microsoft’s software transfer guidelines under EU law.

Can I install your software on virtual machines or remote environments?

In many cases, yes. Most of our software licenses, especially for Windows, Office, and Server products, are compatible with virtual machines (VMs) and remote desktop environments. However, activation success may vary based on the system configuration and license type. If you’re planning deployment on a VM or remote setup, we recommend contacting us before purchase to ensure compatibility.

What happens if I uninstall the software or format my PC?

For standard licenses, uninstalling the software or formatting your PC will void the license, and you will need a new one to reactivate. Only Retail and bind licenses allow reinstallation and reuse. Be sure to follow the installation guide carefully and use the software version we provide.

What is a bind license?

A Bind license is a type of license that links to your Microsoft account or system hardware, allowing for reinstallation and reactivation on the same device without losing the license. These are the only exception to our one-time activation rule. If a product is a bind license, it will be clearly labeled on the product page.

What is Retail license?

A Retail license is a type of license that allows you transfer the license to your new PC as long as you follow the number of PC activated under that license. So if your old computer die, you can uninstall that license and transform that license to a new one. If the license is for 1 PC, even if its transferable license you can run it only on one device.

How many devices can I use the license on?

Unless otherwise stated, each license is valid for activation on a single device only. Once activated, it cannot be transferred, reused, or installed on another system (except for Retal and Bind licenses). If you need multiple activations or multi-device support, please contact us for bulk options or bind-license availability.

Are the licenses lifetime or subscription-based?

Most of the licenses we sell are lifetime licenses, meaning you pay once and can use the software permanently — with no monthly or yearly subscription fees. However, these are typically one-time activation licenses that cannot be reused after uninstalling or formatting the device. Exceptions are Retail licenses and Bind licenses.

Do I have to use the software provided by Arco Software?

Yes. We always provide download links directly from official manufacturer website. Our licenses are tested and guaranteed to work only with the specific software versions provided in the download links we supply. There are many different builds and editions of software (especially Microsoft Office and Windows), and not all license keys are compatible across versions. If you already have software installed on your device, you may or may not need to uninstall it and reinstall using our official download link to ensure activation works properly.

Can I reinstall the software if I change or reset my device?

Depending on what license did you purchased. in case of OEM licenses you can reset, reinstall that edition on one specific device. If you change hardware on that computer, you can not use OEM license and you have to buy new one. However if you use Retail license or Bind to your MS account license those can be reused unlimited number of times as long as you follow the number of devices you bought (for license for 1 PC it should be installed on 1 PC in licenses for 5 PC you shouldn’t exceed 5 PC otherwise Microsoft can block that license)

Is an internet connection required to activate the software?

All our products require an internet connection during activation, especially Windows, Office, and antivirus tools. Once activated, many licenses can be used offline, although features like updates or cloud sync may need a connection.

What should I do if the activation key doesn’t work?

First, ensure you’ve entered the key correctly and followed the installation instructions. If the key still doesn’t activate, contact us immediately with your order number and a description of the issue. We’ll verify it in our systems for authorized partners and either assist with activation or issue a replacement right away if needed.

How do I install and activate the software I purchased?

Every order includes a step-by-step installation and activation guide, sent by email along with your product key. The guide walks you through downloading, installing, and activating your software. If you need help during setup, our support team is available to assist you.

Can I resell the licenses I purchase from Arco Software?

If you’re interested in reselling, please reach out to us directly. We offer reseller partnership options, including bulk pricing, technical documentation, and flexible supply depending on your market needs. Note: licenses purchased at retail may not be repackaged or resold without prior agreement.

Are your licenses suitable for IT professionals and managed service providers?

Absolutely. Our licenses are frequently used by IT consultants, system integrators, and MSPs who manage software for their clients. We offer fast delivery, scalable options, and dedicated support for repeat buyers and professionals.

Will I receive a VAT invoice for my purchase?

Yes. All purchases come with a VAT-compliant invoice, which can be used for accounting, expense reporting, or tax purposes. Business customers can enter their VAT number during checkout if applicable.

Do you offer volume discounts or bulk license pricing?

Yes. We provide custom pricing for IT professionals, resellers, and companies purchasing in volume. If you’re planning a bulk order, contact us directly to receive a tailored quote based on quantity and license type.

Can I use these licenses for business or commercial purposes?

Yes. All of our licenses are suitable for commercial environments, including use in companies, agencies, and professional workstations. Each license is compliant with vendor terms and eligible for business use, unless specifically labeled for personal use only.

Are your licenses compatible with both Windows and macOS?

Yes. We offer software for both Windows and macOS platforms. Products designed for Mac, such as Office for Mac or selected productivity and utility tools, are clearly labeled in the product description. Please ensure you select the correct version for your operating system before purchasing.

Do you offer different editions of the same product?

Yes. Many of our software products are available in multiple editions or tiers, such as Home, Professional, Standard, or Enterprise versions. These editions vary in terms of features, licensing rights, and intended use (personal or business). Each product listing clearly explains what is included in the edition, so you can select the version that best meets your needs.

How can I check if a product is compatible with my device?

Each product page on our website includes detailed system requirements such as operating system version, architecture (32-bit or 64-bit), and platform compatibility (Windows or macOS). Before purchasing, simply review the technical specifications to ensure the software is suitable for your device. If you’re unsure, our support team is available to help you choose the right version.

Do your products work on both new and older systems?

Yes. We offer licenses compatible with both modern systems and older hardware or legacy environments. Whether you’re running the latest version of Windows or need software that works on older versions like Windows 7 or Office 2016, we provide activation keys that suit your system requirements. Compatibility details are clearly stated on each product page.

What types of software do you offer?

We specialize in a broad selection of digital software licenses for both individuals and businesses. Our catalog includes Microsoft products (such as Windows, Office, Server, RDS, SQL, Exchange, and developer tools) as well as trusted third-party software like antivirus, backup and recovery tools, and system optimization utilities.
We also offer licenses for graphic design software, multimedia applications, and CAD/3D design tools commonly used in creative and professional environments.

Do you sell used licenses?

No. We do not sell used, secondhand, or previously activated licenses. All of our products are new, unused, and never previously assigned to another user or device. This ensures full compliance, security, and uninterrupted activation.

Can I get in trouble for using a license from Arco Software?

No — as long as the license is used in accordance with its terms (e.g., one device per license unless otherwise stated), you are legally protected. Our licenses are legitimate, verifiable, and meet Microsoft’s software transfer guidelines under EU law.

Are your licenses region-locked or global?

All our licenses are region-free and support global activation We also offer multilingual options, so you can install and use the software in your preferred language.

Do you provide proof of authenticity?

Absolutely. Each purchase includes your product key, a VAT-compliant invoice, and a step-by-step activation guide. These confirm your right to use the software legally and serve as documentation for personal or business records.

Yes, all licenses sold on Arco Software are 100% legal and activation-guaranteed. We source them from verified suppliers and authorized distributors within the European market. Our licenses comply with applicable software licensing laws and are valid for both personal and commercial use.

Why are your prices lower than other retailers?

Our prices are low because we purchase large quantities at wholesale prices and have partnerships with many suppliers.

Can I resell the licenses I purchase from Arco Software?

If you’re interested in reselling, please reach out to us directly. We offer reseller partnership options, including bulk pricing, technical documentation, and flexible supply depending on your market needs. Note: licenses purchased at retail may not be repackaged or resold without prior agreement.

Are your licenses suitable for IT professionals and managed service providers?

Absolutely. Our licenses are frequently used by IT consultants, system integrators, and MSPs who manage software for their clients. We offer fast delivery, scalable options, and full support for repeat buyers and professionals.

Will I receive a VAT invoice for my purchase?

Yes. All purchases come with a VAT-compliant invoice, which can be used for accounting, expense reporting, or tax purposes. Business customers can enter their VAT number during checkout if applicable.

Do you offer volume discounts or bulk license pricing?

Yes. We provide custom pricing for IT professionals, resellers, and companies purchasing in volume. If you’re planning a bulk order, contact us directly to receive a tailored quote based on quantity and license type.

Can I use these licenses for business or commercial purposes?

Yes. All of our licenses are suitable for commercial environments, including use in companies, agencies, and professional workstations. Each license is compliant with vendor terms and eligible for business use, unless specifically labeled for personal use only.

Do I have to use the software provided by Arco Software?

Yes. Our licenses are tested and guaranteed to work only with the specific software versions provided in the official manufacturer download links we supply. There are many different builds and editions of software (especially Microsoft Office and Windows), and not all license keys are compatible across versions. If you already have software installed on your device, you may need to uninstall it and reinstall using our official download link to ensure activation works properly or get in touch with our team and we help you choose the right version for either upgrade (no data loss) or clean installation.

Can I reinstall the software if I change or reset my device?

Depending on which license you purchased. The OEM are non-transferable licenses, they are valid for one device activation only and can be reused only on that one particular PC after a PC is formatted, reset, or if the software is uninstalled. The only exception is for bind licenses, which are tied to your Microsoft account or system and can be transfered on your new PC OR buy Retail keys, where these you can transfer from one computer to another as many times as you want as long as the number of devices rule is followed (if you buy one PC retail key it should run only on one PC if you buy 5 PC key you can do 5 activations). If you’re unsure about the type of license you’re purchasing, please check the product description or contact us before ordering.

Is an internet connection required to activate the software?

All our products require an internet connection during activation, especially Windows, Office, and antivirus tools. Once activated, many licenses can be used offline, although features like updates or cloud sync may need a connection.

What should I do if the activation key doesn’t work?

First, ensure you’ve entered the key correctly and followed the installation instructions. If the key still doesn’t activate, contact us with your order number and a description of the issue. We’ll verify it and either assist with activation or issue a replacement if needed.

How do I install and activate the software I purchased?

Every order includes a step-by-step installation and activation guide, sent by email along with your product key. The guide walks you through downloading, installing, and activating your software. If you need help during setup, our support team is available to assist you.

What is the difference between Retail and Bind licenses?

Retail licenses can be used only on a single device (or in multi activations key the number of devices stated in the product page). If the software is uninstalled or the device is formatted, you can reuse that license, however online re-activation might be denied and by activation servers and phone activation might be required (in that case contact us as an authorized MS partner we will help you with that). Bind licenses are tied to your Microsoft account and allow you to download and activate Office as many times as you want on a single device.

What types of licenses do you offer?

We offer OEM licenses, Bind licenses, Retail licenses for Windows and Office products, Bind licenses for Office products, and one-year or multiple-year licenses for Antivirus software and Microsoft 365 subscriptions.

Do you sell used licenses?

No. We do not sell used, secondhand, or previously activated licenses. All of our products are new, unused, and never previously assigned to another user or device. This ensures full compliance, security, and uninterrupted activation.

Can I get in trouble for using a license from Arco Software?

No — as long as the license is used in accordance with its terms (e.g., one device per license unless otherwise stated), you are legally protected. Our licenses are legitimate, verifiable, and meet Microsoft’s software transfer guidelines under EU law.

Are your licenses region-locked or global?

All our licenses are region-free and support global activation We also offer multilingual options, so you can install and use the software in your preferred language.

Do you provide proof of authenticity?

Absolutely. Each purchase includes your product key, a VAT-compliant invoice, and a step-by-step activation guide. These confirm your right to use the software legally and serve as documentation for personal or business records.

Yes, all licenses sold on Arco Software are 100% legal and activation-guaranteed. We source them from verified suppliers and authorized distributors within the European market. Our licenses comply with applicable software licensing laws and are valid for both personal and commercial use.

Do you provide physical CDs or USBs?

No, all our products are digitally delivered via email. No CD or USB will be dispatched to your address.

What exactly is included in my purchase?

After completing your purchase, you’ll receive everything you need to install and activate your software successfully. This includes a unique product key, a secure download link for the correct version of the software, and a step-by-step installation and activation guide. You’ll also get a VAT-compliant invoice for your records. All of this is delivered digitally by email, usually within minutes of placing your order.

What happens if I uninstall the software or format my PC?

For OEM licenses, uninstalling the software or formatting your PC will void the license, and you will need a new one to reactivate. Only Retail and bind licenses allow reinstallation and reuse. Be sure to follow the installation guide carefully and use the software version we provide.

What is a bind license?

A Bind license is a type of license that pair to your Microsoft account or system hardware, allowing for reinstallation and reactivation on the same device without losing the license. These and Retail licenses are the only exception to our one-time activation rule. If a product is a bind license, it will be clearly labeled on the product page.

What is a Retail license?

A Retail license is a type of license that allows you transfer the license to your new PC as long as you follow the number of PC activated under that license. So if your old computer die, you can uninstall that license and transform that license to a new one. If the license is for 1 PC, even if its transferable license you can run it only on one device.

How many devices can I use the license on?

Unless otherwise stated, each license is valid for activation on a single device only. Once activated, it cannot be transferred, reused, or installed on another system. If you need multiple activations or multi-device support, please contact us for bulk options or bind-license availability.

Are the licenses lifetime or subscription-based?

Most of the licenses we sell are lifetime licenses, meaning you pay once and can use the software permanently — with no monthly or yearly subscription fees. However, these are typically one-time activation licenses that cannot be reused after uninstalling or formatting the device.

Are the licenses valid for tablets or mobile phones?

No, our licenses are not valid for tablets or mobile phones, Our licenses are solely valid for laptops and desktops.

Are your licenses compatible with both Windows and macOS?

Yes. We offer software for both Windows and macOS platforms. Products designed for Mac, such as Office for Mac or selected productivity and utility tools, are clearly labeled in the product description. Please ensure you select the correct version for your operating system before purchasing.

Do you offer different editions of the same product?

Yes. Many of our software products are available in multiple editions or tiers, such as Home, Professional, Standard, or Enterprise versions. These editions vary in terms of features, licensing rights, and intended use (personal or business). Each product listing clearly explains what is included in the edition, so you can select the version that best meets your needs.

How can I check if a product is compatible with my device?

Each product page on our website includes detailed system requirements such as operating system version, architecture (32-bit or 64-bit), and platform compatibility (Windows or macOS). Before purchasing, simply review the technical specifications to ensure the software is suitable for your device. If you’re unsure, our support team is available to help you choose the right version.

Do your products work on both new and older systems?

Yes. We offer licenses compatible with both modern systems and older hardware or legacy environments. Whether you’re running the latest version of Windows or need software that works on older versions like Windows 7 or Office 2016, we provide activation keys that suit your system requirements. Compatibility details are clearly stated on each product page.

What types of software do you offer?

We specialize in a broad selection of digital software licenses for both individuals and businesses. Our catalog includes Microsoft products (such as Windows, Office, Server, RDS, SQL, Exchange, and developer tools) as well as trusted third-party software like antivirus, backup and recovery tools, and system optimization utilities.
We also offer licenses for graphic design software, multimedia applications, and CAD/3D design tools commonly used in creative and professional environments.

Can I change the installation language after activating the software?

Yes. All Microsoft products we offer are global and multilingual, which means you can change the language at any time, even after activation. This applies to Windows, Office, and other Microsoft applications. Simply access the language settings within the software or system preferences to switch to your preferred language.

Are your licenses compatible with 32-bit and 64-bit systems?

Yes. Unless otherwise stated, our licenses support both 32-bit and 64-bit system architectures. In some products the installer will either let you choose the correct version or automatically detect it during setup, or you can request a download link for 32bit or 64 bit version.

Do I need specific hardware to use the licenses you provide?

No special hardware is required beyond meeting the minimum system requirements of the software itself. These requirements—such as RAM, processor, and disk space—are listed on each product page. If you’re unsure whether your device is suitable, our team is happy to help you confirm before you buy.

Can I install your software on virtual machines or remote environments?

In many cases, yes. Most of our software licenses, especially for Windows, Office, and Server products, are compatible with virtual machines (VMs) and remote desktop environments. However, activation success may vary based on the system configuration and license type. If you’re planning deployment on a VM or remote setup, we recommend contacting us before purchase to ensure compatibility.

Can I change the installation language after activating the software?

Yes. All Microsoft products we offer are global and multilingual, which means you can change the language at any time, even after activation. This applies to Windows, Office, and other Microsoft applications. Simply access the language settings within the software or system preferences to switch to your preferred language.

Are your licenses compatible with 32-bit and 64-bit systems?

Yes. Unless otherwise stated, our licenses support both 32-bit and 64-bit system architectures. In some products the installer will either let you choose the correct version or automatically detect it during setup, or you can request a download link for 32bit or 64 bit version.

Do I need specific hardware to use the licenses you provide?

No special hardware is required beyond meeting the minimum system requirements of the software itself. These requirements—such as RAM, processor, and disk space—are listed on each product page. If you’re unsure whether your device is suitable, our team is happy to help you confirm before you buy.

Can I install your software on virtual machines or remote environments?

In many cases, yes. Most of our software licenses, especially for Windows, Office, and Server products, are compatible with virtual machines (VMs) and remote desktop environments. However, activation success may vary based on the system configuration and license type. If you’re planning deployment on a VM or remote setup, we recommend contacting us before purchase to ensure compatibility.

Can I change the installation language after activating the software?

Yes. All Microsoft products we offer are global and multilingual, which means you can change the language at any time, even after activation. This applies to Windows, Office, and other Microsoft applications. Simply access the language settings within the software or system preferences to switch to your preferred language.

Are your licenses compatible with 32-bit and 64-bit systems?

Yes. Unless otherwise stated, our licenses support both 32-bit and 64-bit system architectures. In some products the installer will either let you choose the correct version or automatically detect it during setup, or you can request a download link for 32bit or 64 bit version.

Do I need specific hardware to use the licenses you provide?

No special hardware is required beyond meeting the minimum system requirements of the software itself. These requirements—such as RAM, processor, and disk space—are listed on each product page. If you’re unsure whether your device is suitable, our team is happy to help you confirm before you buy.

Can I install your software on virtual machines or remote environments?

In many cases, yes. Most of our software licenses, especially for Windows, Office, and Server products, are compatible with virtual machines (VMs) and remote desktop environments. However, activation success may vary based on the system configuration and license type. If you’re planning deployment on a VM or remote setup, we recommend contacting us before purchase to ensure compatibility.